Broker Check

Exciting changes are coming!

What You Need to Know

What You Need to Know

As we continue to navigate your financial journey together, it's important to us that we share developments that are intended to enhance the support and services we provide you. 

We are pleased to announce an exciting new chapter: Atria Wealth Solutions, the parent company of our broker-dealer, CUSO Financial Services, L.P. (CFS) has agreed to be acquired by LPL Financial LLC (LPL), a leader in the wealth management industry. 

This decision to align with LPL was made to provide our members with enhanced tools, resources, and technology to better meet your financial goals. As a leader in the financial services industry, LPL offers an expansive platform and innovative solutions that will allow us to deliver an even higher level of service.

We understand that change, even when beneficial, can bring questions.  We are here to address any questions you may have and to provide clarity on how these developments will serve to enhance the quality and scope of services we provide.

Preparing for Transition and Continued Support

We are currently updating your profile information in our system as part of our annual account maintenance. You may receive automatic email notifications confirming these updates.  Our CFS* team is ensuring your information is accurate and up-to-date to maintain record integrity and provide the best service.

Please reach out to us if you have any questions about the transition via email wealthmanagement@coastal24.com, call us directly 919-882-6655, or feel free to complete the contact form below and our team will reach out to you.

Thank you for your continued confidence in our CFS* team. We are excited about new opportunities offered through LPL and we are committed to leveraging new resources for your financial benefit.

Important Update Regarding Insurance and Investments in Coastal's Digital Banking

We would like to inform you about some upcoming changes that may affect your access to the Insurance and Investments summary within Coastal's Digital Banking. As part of our ongoing efforts to enhance our services, during our conversion, there will be a delay in your account viewing experience.

Please note the following key points:

While some accounts will be available starting May 23rd in Coastal's Digital Banking, other account types may not be immediately viewable, potentially taking several weeks. If you have multiple accounts, you will likely not be able to see all of them immediately as this is a gradual transition of account data.

The first time you access the new site you will need to accept the LPL Financial Terms of Use. Please scroll all the way down to the end of the attestation and enter the last four digits of your social security number before the Accept button activates. If you have any questions related to your investment account(s) during this time, please contact us.

During this transitional timeframe, please establish direct online access to your accounts at the firm(s) that you are invested with to ensure you can continue to view them as needed.  Here is a convenient List of Investment Firms that includes websites and phone numbers.

Thank you for your understanding and patience during this transition period.

Have a Pershing, LLC Account? Here is What You Can Expect Upon Transition

Accounts held at Pershing, LLC will be transitioned to LPL on or around May 20, 2025. If you are an account holder with Pershing, LLC, here is what you can expect regarding your client statement(s). As part of our transition, the format and delivery of your statement will undergo changes. In early June, you will receive a May month-end statement from Pershing, LLC indicating a $0.00 balance as your account will transition formally to LPL. Around that same time, you will receive your first statement from LPL confirming transition of your account to LPL and it will indicate your account balance.

Your LPL quarterly statement will provide a clear, comprehensive view of your investments and account activity.  To view a sample statement, access Reading Your LPL Statement.

Inside each statement, you’ll find:

  • A summary of key information front and center
  • Total values and changes highlighted, followed by supporting details
  • Charts and graphs to help you understand your information at a glance

In addition to your quarterly statement, LPL provides a comprehensive year-end statement and generates a statement every month for accounts that have a balance.

Frequently Asked Questions

General Questions

  • What is LPL?
    • LPL is the nation’s largest independent broker-dealer*.
    • LPL offers access to an impressive range of products, services, and resources to help me, as your advisor, provide you with personalized service.
    • By investing heavily in innovative technology and automation, LPL makes it easy for our team to spend more time helping you pursue your financial goals.
  • Does my relationship with you change?
    • Our CFS* team will work together with you as we always have.
    • You will continue to work with your current CFS* financial advisor as your primary contact.
    • The broker/dealer is changing to LPL Financial.
  • What will this change mean for me? What’s the benefit of this partnership to me?
    • As the nation’s largest independent broker-dealer, LPL offers comprehensive resources that enable us to continue providing you with personalized service, such as:
    • Independent research, so we can continue to provide you with personalized financial guidance.
    • Robust technology platforms and back-office support that frees up our time to give you even more personalized service.
  • Is my money safe?
    • LPL has the same regulatory and protection requirements as we do.
    • LPL is a Financial Industry Regulatory Authority (FINRA) member firm, subject to federal securities laws and the rules of industry self-regulatory organizations.
    • LPL is a member of the Securities Investor Protection Corporation (SIPC) which provides account protection up to $500,000 per member, of which $250,000 may be claims for cash. An explanatory brochure is available at www.sipc.org.
    • LPL purchases $1 billion of excess SIPC insurance that provides additional protection for LPL accounts to cover aggregate net equity (of all member accounts), subject to conditions and limitations. The account protection applies when an SIPC member firm fails financially and is unable to meet obligations to securities members, but it does not protect against losses from the rise and fall in the market value of investments.


Member Account Questions

  • Cyber Fraud Guarantee

    LPL will reimburse you for 100% of realized losses in your impacted LPL accounts, which were incurred directly as a result of unauthorized access to an LPL system.

  • What date will the change take place?
    CUSO Financial Services will move to LPL officially on or about May 17, 2025.
  • Will I have to sign a new agreement with LPL?
    • Depending on the account type, you may be required to sign a new agreement with LPL.
    • Once the accounts convert, you will be notified if you need to sign a new agreement.
    • The process is relatively easy and can be done via electronic signature or by hard copy if desired.
    • We will likely reach out to you to confirm your contact information (mailing and email address) and Trusted Contact for your account.
  • Will my fees change once I move to LPL?
    • For existing advisory accounts moving to LPL, the overall advisory fee to the member will be the same as the current advisory fee.
    • The Brokerage Fee Schedule will be provided in a future mailing you will receive and will apply to all brokerage accounts.
  • Is there anything I need to do regarding my account?
    • You may wish to consider receiving your statements electronically, or you may prefer to continue receiving your statements on paper in the mail. You will be able to make this choice upon the conversion date.
  • How do I access my accounts?

    You will access your account information through Account View and we will share more information with you closer to the conversion date.

  • If my accounts move, will there be tax implications?

    There should be no tax implications with the movement of accounts. Your accounts will be transferred to comparable products at LPL. However, we would recommend you consult your tax professional for further information.

  • If my accounts move, will my investments change?
    • Your fundamental investment strategy and allocations will remain the same for the most part.
    • In some cases, LPL may have advanced investment options that we can discuss after your accounts move.
  • When will my accounts transfer to LPL?
    • LPL will receive assets on May 17th, 2025.
    • Please note you will be able to continue to conduct all of your business with your current CFS* Financial Advisor per usual during this entire timeframe.
  • Will your move to LPL cost me anything?

    There is no cost whatsoever to you.

  • What’s the impact to me? What should I expect?
    • This will not affect your relationship with our team or your CFS* Financial Advisor in any way. You can count on us to continue to provide the level of service you expect.
    • Your fundamental investment strategy and allocations will remain the same for the most part. In some cases, LPL may have advanced investment options that we can discuss after your accounts move.
    • Once LPL is the new broker/dealer, we may be reaching out to ask you to sign a new agreement with LPL. The process is relatively easy and can be done via electronic signature, or by paper if desired.

Have a Question About the Transition?

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